Privacy Policy

Introduction

Welcome to F This Marriage. We understand that privacy is of paramount importance, especially when dealing with sensitive matters like divorce. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our online DIY divorce platform. Our goal is to provide you with a secure and confidential environment, ensuring that your information is handled with the utmost care and respect. By using our services, you are entrusting us with your personal data, and we are committed to being transparent about how we manage and protect that trust.

Scope

This Privacy Policy applies to all personal information collected through the F This Marriage platform, including our website and any related services or applications. It covers the following types of information:

Personal Information: Details such as your name, email address, phone number, and any other information you provide directly when using our services.

Transactional Information: Data related to the services you use, including payment details and information about the divorce process you are managing.

Technical Information: Information collected automatically, such as IP addresses, browser types, operating systems, and usage patterns on our site.

Communication Data: Records of any communications you have with us, including customer service interactions and feedback.

This policy does not apply to any third-party sites or services linked from our platform. We encourage you to review the privacy policies of any third parties to understand their data practices.

Information Collection

At F This Marriage, we collect various types of information to provide and improve our services. Here’s a detailed breakdown:

1. Types of Information Collected:

Personal Information: This includes data that directly identifies you, such as your name, email address, phone number, and any other details you provide when filling out questionnaires or forms through platforms like JotForm or Cognito Forms. This information is essential for processing your divorce documents and providing customer support.

Non-Personal Information: This includes data that does not directly identify you, such as your browser type, IP address, operating system, and usage statistics. This data helps us understand how users interact with our site and improve their experience.

2. Methods of Collection:

Forms and Questionnaires: We collect personal information when you complete forms or questionnaires provided through our platform. This includes information necessary to generate and manage your divorce paperwork.

Cookies: We use cookies to enhance your browsing experience on our site. Cookies are small data files stored on your device that help us remember your preferences, track your usage patterns, and improve the functionality of our platform.

Automated Processes: We automatically collect certain technical information through our website’s infrastructure, including data about your visit, such as the pages you view and the links you click. This helps us analyze trends and administer the site.

By using our services, you consent to the collection and use of your information as described in this policy. If you have any questions about our data collection practices, please contact us.

Use of Information

Purpose

At F This Marriage, we use the information we collect to provide you with a seamless and effective DIY divorce experience. Specifically, your information may be used for the following purposes:

Service Provision: To process and generate your divorce documents accurately based on the information you provide through our forms and questionnaires.

Customer Support: To assist you with any inquiries or issues you may encounter while using our platform, and to provide you with relevant updates or notifications related to your divorce process.

Service Improvement: To analyze how our services are used and to enhance the functionality, performance, and user experience of our platform. This includes using feedback and technical data to make necessary improvements.

Communication: To send you important information about our services, such as updates to our terms, privacy policy, or new features. You may also receive newsletters or promotional content, but you can opt out of these communications at any time.

Legal Basis

We process your personal information based on the following legal grounds:

Consent: By providing your information and using our services, you consent to the collection and use of your data as described in this privacy policy. You can withdraw your consent at any time by contacting us or using the opt-out options provided.

Contractual Necessity: We process your information as necessary to fulfill our contractual obligations with you, including the preparation and management of your divorce documents.

Legitimate Interest: We may process certain information based on our legitimate interests in improving our services and ensuring the security and integrity of our platform. This includes analyzing usage patterns and ensuring compliance with our policies.

If you have any questions about how we use your information or if you need further clarification, please do not hesitate to contact us.

Sharing and Disclosure

Third Parties

At F This Marriage, we may share your personal information with certain third parties to support the functionality and delivery of our services. This sharing is done under the following circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our platform and providing services. This includes entities that help with processing payments, managing data storage, and maintaining our website. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was shared.

Partners and Affiliates: We may share your information with our business partners and affiliates for purposes related to the provision of our services, such as improving user experience and offering additional support. Any such sharing will be done in accordance with this privacy policy.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Legal Requirements

We may disclose your personal information under certain legal circumstances, including:

Compliance with Laws: To comply with applicable laws, regulations, or legal processes, such as responding to subpoenas, court orders, or other legal requests.

Protection of Rights: To protect our rights, privacy, safety, or property, and those of our users, employees, or the public. This includes enforcing our terms of service or other agreements.

Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be transferred as part of that transaction. We will take reasonable steps to ensure that your information remains protected in such cases.

We will notify you of any significant changes to how your information is shared or disclosed, and we are committed to ensuring that any third parties with whom we share your data uphold high standards of privacy and security.

If you have any questions about our sharing and disclosure practices, please contact us.

Cookies and Tracking Technologies

Types of Cookies

We use several types of cookies and tracking technologies to enhance your experience on F This Marriage:

Session Cookies: These are temporary cookies that are deleted from your device once you close your browser. They help us remember your actions during a single browsing session, such as the information you input into forms.

Persistent Cookies: These cookies remain on your device for a longer period, even after you close your browser. They are used to remember your preferences and settings for future visits, such as your login details or language preferences.

Third-Party Cookies: We may also use cookies from third-party services for additional functionalities, such as analytics or advertising. These cookies are managed by the third-party service providers and are subject to their privacy policies.

Purpose of Cookies

Cookies and tracking technologies serve various purposes on our platform, including:

Tracking and Analytics: To collect data on how users interact with our site, which helps us analyze trends, measure site performance, and improve user experience.

Personalized Content: To remember your preferences and provide a more personalized browsing experience, such as customized content and targeted features.

Session Management: To maintain your session during your visit, such as keeping you logged in and remembering the information you enter into forms.

Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to block or delete cookies, but this may affect your ability to use certain features of our platform. For detailed instructions on how to manage cookies, please refer to your browser’s help section or visit www.allaboutcookies.org.

If you have any questions about our use of cookies or tracking technologies, please contact us.

Data Storage and Security

Data Storage

We store your personal information in secure data centers or cloud services that provide robust security measures. These facilities are designed to safeguard your data against unauthorized access and ensure that it is handled in compliance with industry standards. Our storage solutions are regularly reviewed to ensure they meet our data protection requirements.

Security Measures

We take several steps to protect your personal information from unauthorized access, alteration, or disclosure:

Encryption: We use encryption technologies to protect sensitive data both in transit and at rest. This ensures that your information is secure as it travels across networks and is stored in our systems.

Access Controls: Access to personal information is restricted to authorized personnel only. We implement strict access control measures to prevent unauthorized access to your data.

Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities and ensure our security practices are up to date.

Secure Infrastructure: Our IT infrastructure is protected by firewalls, anti-malware software, and other security technologies to prevent unauthorized access and data breaches.

While we strive to protect your information, please note that no security system is impenetrable. If you have concerns about the security of your data or any specific questions, please contact us.

Data Retention

Retention Period

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

Service Provision: For the duration required to process and manage your divorce documents and to provide customer support.

Legal Obligations: To comply with legal, regulatory, or contractual obligations, such as record-keeping requirements.

Business Purposes: For as long as needed to maintain our records for business purposes, such as resolving disputes and enforcing agreements.

The specific retention period for your data may vary depending on the nature of the information and the purposes for which it was collected. We review our data retention practices regularly to ensure compliance with applicable laws and regulations.

Data Deletion

When personal information is no longer needed or upon your request, we take the following steps to delete or anonymize the data:

Deletion: We will securely delete personal data from our systems and backup files when it is no longer necessary for the purposes for which it was collected.

Anonymization: In some cases, we may anonymize your data, removing personally identifiable details while retaining aggregate or statistical information for business analysis or reporting purposes.

If you wish to request the deletion of your personal data, please contact us for further assistance.

User Rights

Access and Correction

You have the right to access, correct, or update your personal information. To do so, you can:

Access Your Data: Request a copy of your personal data that we hold. We will provide you with details of the information and how it is used.

Correction and Updates: Request corrections to any inaccurate or incomplete personal information. You can make these requests by contacting us directly.

Opt-Out Options

You can opt out of receiving marketing communications or other types of non-essential data processing by:

Unsubscribing: Using the unsubscribe link provided in marketing emails or contacting us directly to opt out of future communications.

Adjusting Preferences: Updating your preferences through your account settings or contact forms.

Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another organization if desired. To request data portability, please contact us with your specific request.

Right to Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal data under certain circumstances, including:

Data No Longer Necessary: When your personal information is no longer needed for the purposes for which it was collected.

Withdrawal of Consent: If you withdraw your consent on which our data processing is based, and there are no other legal grounds for processing.

Objection to Processing: If you object to the processing of your data and there are no overriding legitimate grounds for continuing the processing.

To exercise your right to erasure, please contact us with your request. We will review and process it in accordance with applicable laws.

International Data Transfers

Cross-Border Transfers

Your personal information may be transferred to and processed in countries outside your own, including those that may not have the same level of data protection as your country. When transferring data internationally, we take steps to ensure that appropriate safeguards are in place to protect your information, such as:

Standard Contractual Clauses: Implementing contractual clauses that ensure data protection standards are upheld.

Privacy Shield Framework: For transfers to countries with recognized frameworks, such as the EU-U.S. Privacy Shield (if applicable).

Compliance with International Regulations

We are committed to complying with applicable data protection regulations, including:

General Data Protection Regulation (GDPR): For users in the European Union, we adhere to the GDPR's requirements for data protection and privacy.

California Consumer Privacy Act (CCPA): For users in California, we comply with the CCPA's provisions regarding personal data rights and protections.

If you have any questions about how we handle international data transfers or our compliance with data protection regulations, please contact us.

Children’s Privacy

Age Restrictions:

Our services are intended for adults. We do not actively seek to collect information from children under 18. If you provide information about children during the divorce process, we handle this information with confidentiality and as required for legal purposes.

Parental Consent:

By providing information about children, you affirm you have the necessary legal authority and consent to share this information.

Changes to the Privacy Policy

Modification Process:

We may update this Privacy Policy periodically. Changes will be reflected by updating the effective date at the top of the policy.

Notification of Changes:

Significant changes will be communicated through notices on our website or via email. Please review this policy regularly for updates.

Contact Information

How to Contact:

For questions or concerns about this Privacy Policy, contact us at:

Email: contactus@fthismarriage.com

Phone: 877-836-8021

Mailing Address: 16192 Coastal Highway, Lewes , Delaware 19958

Data Protection Officer (DPO):

If applicable, contact our Data Protection Officer at:

DPO Contact Email: contactus@fthismarriage.com

Jurisdiction and Governing Law

Applicable Law:

This Privacy Policy is governed by the laws of [Your Jurisdiction]. Any disputes arising from this policy will be subject to the jurisdiction of the courts in State of Delaware USA.

Effective Date

Start Date:

This Privacy Policy is effective as of 8/17/2024